Letter of Complaint: Poor Customer Service
Dear Sir/Madam,
The Issue
I am writing to express my disappointment with the poor customer service I recently received at your store. I had visited your establishment with the hope of finding a product that I had been searching for, but I was met with unhelpful staff and poor service.
The Experience
Upon arrival, I had approached one of your sales associates to inquire about the product I was interested in. The employee seemed disinterested and unwilling to assist me. They provided me with little to no information and brushed off my questions. It was evident that the staff member was more interested in chatting with their colleagues rather than helping customers.
The Resolution
I was left feeling frustrated and disappointed with the service I had received. As a result, I would like to request a refund for the purchase I made as well as an apology for the poor customer experience. I would appreciate it if you could rectify the situation and ensure that future customers do not have to undergo a similar experience.
Thank you for your attention to this matter. I hope to hear from you soon.
Sincerely,
[Your Name]
